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spa ediquette

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Please note MOBILE PHONES ARE NOT PERMITTED inside clinic /spa area .INFARED  expensive equipment is used. Your Mobile phone Must be Turned completely OFF   or left in your car.

Your Treatment may /will be terminated  with no refund for

non compliance .

JET SPA /Hydro Therapy 

Our Spa Capsule is located on the Ground Floor in a beautiful Egyptian & Tibetan inspired room.

Please note there are size and weight restrictions for the capsule max 120kgs and 70cm circumference.

  • . Disposable underwear is provided for all 1 of spa treatments and must be worn -if you are having a spa you may bring your own swimwear please ask staff before booking a session.

  • Spa packages will be supplied with 1 pair disposable/washable pair any more issued will be charged $3 per pair.

  • Please use gowns provided if you need to go outside of the treatment area. 

  • Mobile phone must be switched of before entering the treatment area - photos are not permitted. 

  • If You have had a major operation within a 3 month period you may not be able to have body treatments.

  •  Generally, a Doctors letter will be required, it will greatly depend on the type of operation you have undergone, give us a call we'll be happy to go through the options with you.


  • If you are pregnant in your first or last trimester you cannot have any type of body treatment & congratulations!

We also do not cater to pregnancy massage.


Treatment Rooms  - Beauty and Massage 

  • Our Beauty and Massage rooms are located on the first floor and will require you to walk up a flight of stairs. Please consider this when making bookings

  • If you have any type of injury that inhibits you from climbing stairs, a doctor's letter may be required 



  • Clients must shower before attending our clinics for any spa treatment.

Clients that have their period (menstruation) cannot have any spa treatments.-or waxing in the bikini area.


To maintain our High level of customer experience  Body Soul EMPORIUM 

ask that you consider the following outlined requirements when attending our Clinic

  • Management reserves the right to refuse to perform treatments on clients. 

  • .Our highly qualified & extensively trained staff are professional, courteous, and respectful and we expect our clients to be the same.

  • minimum of  24 hr cancellation notice for  members 

  •  48hrs for promotional Vouchers.

  •     A $50 rebooking fee will apply.



We promise you will feel pampered and
rejuvenated -see You soon !

Spa Treatment
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